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Contact Rently Customer Service

Rently Phone Numbers and Emails

Toll-Free Number:

  • (888) 340-6340
Call customer service
Send Message

Customer Service:

  • (855) 248-8144
    Rently Client Success Team
  • (888) 659-9596
  • (855) 248-0259

Rently Emails:

Customer Service
Rently Client Success Team
Sales/ Reservations
Is this your business?

How to Contact Rently Customer Service?

Most Popular Number:

(888) 340-6340
Total calls: 197 Issues resolved: 6 Last call: Feb 2, 2025
author avatar
PissedConsumer Reporter

The Rently customer service phone number is (888) 340-6340 for US customers. When you are experiencing issues with your account, need help with the Rently app, or have any other concerns, you can reach out to the support for assistance.

The Rently support team aims to respond to all inquiries as promptly as they can. Company's customer service is known for its dedication to providing high-quality assistance to all of its clients. It's important to have your account information ready when you call to ensure a smooth and efficient service experience.

The Rently headquarters is located at 453 S. Spring St., Suite 400, Los Angeles, CA 90013, USA. This is where the company's main operations are conducted and where many of the key decisions about the company's future direction are made.

If you need to send any legal or official documents, this is the Rently address you should use. However, remember that this location is not a customer service center, so you may not be able to receive immediate assistance if you visit in person. For fast help, it's best to use the Rently contact number or email address.

To contact Rently customer care via email, you can use this email address: support@rently.com. This is the best way to reach out to the company’s support when you have non-urgent inquiries or issues that require a detailed explanation.

To send an email to Rently customer service, you should describe your issue or question in as much detail as possible. This will enable the support team to provide a comprehensive response to your inquiry. However, response times for email inquiries might be longer than phone calls, so if your request is urgent, it is recommended to use the Rently contact number instead.

Rently business hours are from 8:00 AM to 8:00 PM Pacific Time (PT), 7 days a week. These are the hours of operation when its customer service is available to assist with your inquiries or issues.

Please note that this schedule may vary during holidays or special occasions. If you need assistance outside of these hours, you can send an email to the Rently support team or visit the official website for more information and resources. Remember, the team aims to respond to all inquiries as quickly as possible, even if received outside of their regular business hours.

Rently Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Rently is 8883406340. 64% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Thursday and Sunday. The average call time is 6 minutes.

  • Be prepared for the call as Rently may ask you for the following information to identify you as a customer: phone number, first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

Rently Website:

Rently Help Center:

Corporate Office Address:

Rently, Inc.
6300 Wilshire Blvd, Suite 620
Los Angeles, California 90048
United States

Other Info (opening hours):

Other Location:

1459 E Thousand Oaks Blvd,

Thousand Oaks, CA 91362


Sadhu Vaswani Road, Agarkar Nagar, 2nd floor,

Nucleus Mall, AWFIS,

Pune, Maharashtra 411001, IN


NH209, Madukkarai, Coimbatore,

Tamil Nadu 641021, IN

More contact details

Rently Rating Based on 14 Reviews

Rating details

1.6
more details
Product or Service Quality
Customer service
Value for money
Diversity of Products or Services

Rating stats

Rating trend

How Good is Rently's Customer Service?

Scott R Nut
Scott R Nut
Feels Disappointed | Oct 18, 2023

Hoping they have my answer by tomorrow I am on a time crunch it’s been three weeks

Read full quote
Savion Ttg
Savion Ttg
Feels Disappointed | Jul 04, 2023

Not good I didn't get my issue solved

Read full quote
Lindsee Zfa
Lindsee Zfa
Feels Satisfied | May 28, 2023

Very professional service

Read full quote
Searra Xis
Searra Xis
Feels Disappointed | Nov 07, 2022

New customer, account said pause 4 days ago. Still paused today

Read full quote

Summary of Rently Customer Service Calls

306 TOTAL
CALLS
05:52 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rently?

Account Question:

  • “I can't log in”
  • “My account”
  • “Can't get myslef locked back out”

Request for Information Question:

  • “Checking on a application”
  • “Need assistance”
  • “Is inquiring about a house”

Product/ Service Question:

  • “Water damage”
  • “Technical issue”
  • “Code not working for self guided tour”

Payments and Charges Question:

  • “Billing”
  • “Payment cancel”
  • “Charges”

Refund Question:

  • “Refund”
  • I couldn't get in home. I need a refund.

Activation/ Cancellation Question:

  • “Activate my account.”
  • “Activate door hub”
  • “Cancel subscription”

Website/ Application Question:

  • “Application”
  • “Add ithers to my application”

Staff Question:

  • “Because I want to speak to a costumer service representative”
  • “I want to ! Bad customer service business”

Return/ Replace Question:

  • “Change address”
  • “Trying to replace key”

Cards Question:

  • “Credit card declined”

Shipping and Delivery Question:

  • “Arrived on wrong date”

Other Question:

  • “Smoke alarm keeps going off”
  • “Lock box”
  • “Lockbox number missing”

Compare Rently Customer Service To

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