Rently Phone Numbers and Emails

Toll-Free Number:

  • (888) 340-6340
Send Message

Customer Service:

  • (855) 248-8144
    Rently Client Success Team
  • (888) 659-9596
  • (855) 248-0259

Rently Emails:

Customer Service
Rently Client Success Team
Sales/ Reservations
Is this your business?

Contact Information

Rently Website:

Rently Help Center:

Corporate Office Address:

Rently, Inc.
6300 Wilshire Blvd, Suite 620
Los Angeles, California 90048
United States

Other Info (opening hours):

Other Location:

1459 E Thousand Oaks Blvd,

Thousand Oaks, CA 91362

Sadhu Vaswani Road, Agarkar Nagar, 2nd floor,

Nucleus Mall, AWFIS,

Pune, Maharashtra 411001, IN

NH209, Madukkarai, Coimbatore,

Tamil Nadu 641021, IN

More contact details

Rently Rating Based on 12 Reviews

Rating details

more details
Product or Service Quality
Customer service
Diversity of Products or Services
Value for money

Rating stats

Rating trend

How Good is Rently's Customer Service?

Scott R Nut
Scott R Nut
Feels Disappointed | Oct 18, 2023

Hoping they have my answer by tomorrow I am on a time crunch it’s been three weeks

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Savion Ttg
Savion Ttg
Feels Disappointed | Jul 04, 2023

Not good I didn't get my issue solved

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Lindsee Zfa
Lindsee Zfa
Feels Satisfied | May 28, 2023

Very professional service

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Searra Xis
Searra Xis
Feels Disappointed | Nov 07, 2022

New customer, account said pause 4 days ago. Still paused today

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Summary of Rently Customer Service Calls

05:52 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rently?

Account Question:

  • “Account paused”
  • “Can't get into property”
  • “Lockbox won't unshackle”

Request for Information Question:

  • “Need to ask a question”
  • “Assistance with log in information”
  • “We made an appointment and wrong location with the code was given to us. We are standing outside of 47 Pleasant Ridge Dr., Swannanoa, NC.”

Product/ Service Question:

  • “Lock box wont work”
  • “Access cod”
  • “Ratly smart lock not working”

Payments and Charges Question:

  • “Fraud”
  • “Billing”
  • “Being charged for a lockbox I don't have”

Activation/ Cancellation Question:

  • “Activate my account.”
  • “Activate door hub”
  • “Cancel subscription”

Refund Question:

  • I couldn't get in home. I need a refund.
  • “Refund”

Website/ Application Question:

  • “Application”
  • “Add ithers to my application”

Staff Question:

  • “Because I want to speak to a costumer service representative”
  • “I want to ! Bad customer service business”

Return/ Replace Question:

  • “Trying to replace key”

Other Question:

  • “Rong code for lock”
  • “House viewing”
  • “Renting”

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